Mental Health Billing & Credentialing for Solo Therapists and Practice Owners
Stop chasing unpaid claims and losing weekends to CAQH portals
We handle the heavy administrative lifting so you can focus on client care
Full-Service Billing &
Revenue Cycle Management
We handle every step of your revenue cycle from start to finish. Our end-to-end billing management eliminates administrative delays, stops claims from dropping through the cracks, and ensures you get paid fully and promptly for every clinical hour.​
Claims Management & Submissions​
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Same-day electronic claim creation and filing
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Precise coding review (CPT, ICD-10, and specialized behavioral health modifiers)
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Secondary and tertiary insurance billing
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Paper claim processing for out-of-network or specialty payers
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Payment Posting & Patient Billing
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Electronic Remittance Advice (ERA) and Explanation of Benefits (EOB) posting
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Daily tracking and allocation of client copays, coinsurance, and deductibles
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Patient statement generation and balance notifications
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Dedicated patient support for billing-related inquiries
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Accounts Receivable & Denial Resolution
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Relentless follow-up on unpaid, delayed, or aged claims (30/60/90+ days)
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Immediate rejection clearing and claim re-submissions
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Formal appeal preparation for incorrect insurance denials
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Clearinghouse error resolution and payer compliance tracking
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Reporting & Practice AnalyticsÂ
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Comprehensive monthly revenue and claims performance summaries
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Detailed aged accounts receivable reports
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Payment trend analytics and client balance tracking
Credentialing & CAQH Management
Expand your practice and reach more clients without getting buried in complex insurance paperwork. We navigate initial paneling applications, manage portal attestations, and track renewals so your in-network status stays active and error-free.
Insurance Panel Enrollment
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End-to-End Applications: Complete submission management for commercial insurance, Medicaid, and Medicare panels.
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NPI & Council Setup: Assistance with Type 1 (Individual) and Type 2 (Group) NPI setups and state board filings.
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Contract Review Support: Organization and tracking of fee schedules, contract effective dates, and payer agreements.
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CAQH Profile Management
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Account Setup & Maintenance: Full creation, quarterly attestations, and continuous document uploads (malpractice, licenses, CVs).
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Directory Accuracy: Routine updates to ensure practice addresses, telehealth details, and taxonomy codes match insurance records.
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Re-Credentialing & Ongoing Maintenance
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Proactive Renewal Tracking: Continuous monitoring of expiration dates for licenses, DEAs, and liability coverage.
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Payer Re-Attestation: Timely submission of required re-credentialing packages to avoid accidental panel drop-offs.
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Persistent Payer Follow-Up: Direct communication with insurance representatives to push pending applications through faster.
Practice Operations & Front-End Support
Protect your revenue before appointments even happen. We handle front-end administrative tasks, client coverage checks, and authorization tracking so your clinical schedule runs smoothly without financial surprises.
Eligibility & Verification of Benefits (VOB)
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Upfront Verification: Real-time checking of active coverage, copays, deductibles, and out-of-pocket maximums before the first session.
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Telehealth Coverage Checks: Confirmation of state-specific virtual care benefits and platform requirements.
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Out-of-Network Benefit Audits: Clear breakdown of out-of-network reimbursement rates for cash-pay or hybrid clients.
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Prior Authorization & Utilization Management
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Pre-Authorization Submissions: Timely requests for initial therapy session approvals and psychological testing units.
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Concurrent Review Tracking: Monitoring authorized session limits and submitting timely extension requests before coverage lapses.
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Client Billing Support & Onboarding
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Patient Balance Inquiries: Dedicated phone and email support to explain statement details to your clients politely and professionally.
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Payment Plan Setup: Assistance structuring card-on-file policies and recurring payment arrangements within your EHR.